This website is operated by Croftgate Car and Leather Care Limited, Deanfield Way, Link 59 Business Park, Clitheroe, UK, BB7 1QU. The Company is registered in England Number 4757529. Our VAT Number is 825 392 911. You can telephone us on +44 (0)1200 420198 or fax us on +44 (0)1200 420199 or email us at info@croftgate.com
2.1 Croftgate grants you a non-exclusive licence to use this website upon the following Terms and Conditions.
2.2 Croftgate may terminate this licence at any time without notice.
3.1 This website contains material which is owned by or licensed to the Operator. This material includes, but is not limited to, the design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to Copyright.
3.2 You may view, use, download and store the material on this website for the sole purpose of conducting business with Croftgate. The re-distribution, re¬publication, or otherwise making available of the material on this website to third parties, without the prior written consent of Croftgate is prohibited.
3.3 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
4.1 The information in this website is given in good faith and for general information and interest only. It is subject to change without notice. Croftgate is not responsible for any inaccuracies and (except as set out in clause 6.3) makes no representation and gives no warranty as to its accuracy.
4.2 The information in this website should not be relied on and does not constitute any form of advice or recommendation. By using this website you confirm that you have not relied on any such information. Any arrangements made between you and any third party named or referred to on the website are entirely at your sole risk and responsibility.
5.1 This website may contain links to other websites. Croftgate accepts no responsibility or liability for the content of other websites which are not under our strict control. Any link is not intended to be, nor should be construed as, an endorsement of any kind by Croftgate of that other website.
5.2 You may not create a link to this website from another website or document without the prior written consent of Croftgate.
6.1 Croftgate does not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to the site.
6.2 Except as set out in Clause 6.3, Croftgate will be under no liability to you whatsoever whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this website or the use, accessing, downloading or relying on any information or other materials contained in this website, including, without limitation, as a result of any computer virus.
6.3 These Terms and Conditions do not exclude its liability (if any) to you for personal injury or death resulting from the negligence of Croftgate, for fraud or for any matter which it would be illegal for Croftgate to exclude or to attempt to exclude its liability. These Terms and Conditions do not exclude its liability (if any) to you for personal injury or death resulting from the negligence of Croftgate, for fraud or for any matter which it would be illegal for Croftgate to exclude or to attempt to exclude its liability.
Croftgate's Privacy Policy forms part of these Terms and Conditions.
These Terms and Conditions (including the Privacy Policy referred to in clause 7) contain all the terms which you and the Operator have agreed in relation to the use of the website.
We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are Out of Stock we will send the order to you as soon as the product becomes available again. For any expected delays over 7 days, a member of our team will be in contact with you via email to explain the situation.
You have the right to cancel an order and return any goods that may already have been dispatched up to 7 days from the date of receipt providing that the product has not been opened or used except in the case of faulty items (Please see Returns and Refund Policy). You are responsible for all carriage charges for returned items. Our terms and conditions do not affect your statutory rights.
11.1 Croftgate strives to ensure that you are delighted with your order. If, for whatever reason you are not entirely with your purchase, you may return your goods to us within 28 days of receipt and we will willingly offer you an exchange or, if we choose, a refund. Should you wish to exchange your item(s), you will not be recharged for P&P.
11.2 Please ensure that you follow the returns instructions carefully:
- We need to know the reasons for your return, so we can make sure we are constantly improving so please include all the details with your return.
- We also need a method of contacting you, in terms of any questions we may have, so please provide us with your details. Failure to do so may delay your exchange or return.
This website is controlled and operated by Croftgate from its offices in England. The formation, existence, construction, performance, validity in all aspects whatsoever of these Terms and Conditions or of any term of these Terms and Conditions or any dispute in relation to the materials contained in this website shall be governed by English law. The English courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms and Conditions or use of the website.
12.1 Your continued use of this website indicates your acceptance of these Terms and Conditions.